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Voice-note script: the second touch

A voice note at step two lifted replies from 30.7 to 33.7 percent and meetings from 4.1 to 5.0 percent across 5,915 prospects. Smaller than video at first touch, and far cheaper to produce at volume.

Paul CassidyBy Paul Cassidy, founder of Prospectio.ai. Ex Google, Salesforce and Twilio sales leader. Updated 7 September 2026.
In short: twenty-five seconds, one new piece of information, no reference to the fact they ignored you. Add something they can use whether or not they reply, then stop. Sent four to five days after the first message.

Why step two is the right place for voice

Step two is where most sequences die. The first message got attention because it was new. The second usually repeats the first in slightly different words, which gives the reader nothing to respond to and quietly confirms that ignoring you was the correct call.

A voice note breaks that pattern for two reasons. It arrives in a different format, so it does not look like the thing already ignored. And it is harder to fake at volume, so it reads as effort even when it was produced automatically.

Our test ran eleven weeks across 5,915 prospects at companies of 10 to 50 employees, aimed at founders and COOs. Text follow-up only: 30.7 percent replies, 4.1 percent meetings. Voice note at step two: 33.7 percent replies, 5.0 percent meetings. A 10 percent lift on replies and 22 percent on meetings, from swapping the format of one message.

The shape

Seconds 0 to 5, place yourself. “Hi {name}, {your name} again, from {company}.”

Seconds 5 to 18, the new thing. Not a restatement. Something they did not have before: a number, a finding, a name, a piece of relevant news about their sector.

Seconds 18 to 25, an ask so small it costs nothing. Usually a yes or no question, or an offer to send something.

Do not apologise for following up. Do not say “just circling back”. Do not say you know they are busy, because everyone is busy and saying so is filler.

Version for a founder

Hi {name}, {your name} again. Since I messaged you I pulled the numbers on something you might find useful: across our programmes, replies answered within a day converted to a meeting at 21 percent, and after two days it drops to under 4. Most founders I show that to change their inbox habits before they change any tooling. Want me to send the one-page version? Yes or no is fine.

Version for a sales leader

Hi {name}, {your name} here again. One thing from our last quarter of data that is relevant to what your team is running: manager level and below booked meetings at twice the rate of directors and above, 4.4 against 2.2 percent, on the same lists. It is usually the fastest change a team can make. Happy to send the breakdown by persona if it is useful.

Version for someone who viewed your profile but did not reply

Hi {name}, {your name} from {company}. I saw you had a look at my profile, so rather than leave you guessing, here is the short version of what we do: {one sentence}. If it is not relevant, no problem at all, and I will leave it there. If it is, I am around this week.

What to leave out

No recap of message one. They either read it or they did not, and the recap tells the ones who did that this message is a duplicate.

No new pitch angle. Changing your positioning between step one and step two tells the reader that neither version is true.

No guilt. “I never heard back” and “not sure if you saw this” both put a small obligation on the recipient, and the reliable response to a small obligation from a stranger is to ignore it harder.

Timing and what comes next

Four to five days after the first message. Sooner reads as pressure, later loses the thread.

If step two gets nothing, the sequence still has room: our data puts peak meetings per prospect at six weeks, 5.3 percent, plateauing at eight and falling to 4.6 percent by week ten. Two more touches, spaced a week and then two, then stop and mark the account for a later window. The spacing structure is in the follow-up templates.

Recording once

You record one clip in this shape with natural gaps where the name and the specific detail go. Prospectio clones your voice from that recording and generates a version per prospect, so a 500-person sequence gets 500 voice notes in your own voice rather than one generic clip. Detail in voice and video, and the full test tables are in the outbound benchmarks.

Frequently asked questions

Does a voice note work better as a first or second message?

Both work, for different reasons. Video at first touch produced the bigger lift, 40.4 percent replies against 28.8 percent. A voice note at step two produced a smaller lift, 33.7 against 30.7 percent, at a fraction of the production cost. Most teams should use voice at step two and reserve video for named accounts.

How long should a second-touch voice note be?

Twenty to twenty-five seconds. It is shorter than the first touch, because you are adding one thing rather than introducing yourself.

What if they never replied to the first message?

Do not mention it. Referencing the silence makes the recipient responsible for it, and people avoid messages that make them feel late.

Want us to run it for you?

Prospectio Pipeline is our done-for-you LinkedIn and email outreach service, from €1,500 a month. It starts with a 30-minute scoping call on your offer, your buyers and your targets.